Frequently Asked Tree Service Questions – Kirby’s Tree Care
1. What tree services do you offer?
We provide full-service tree care, including tree trimming, pruning, tree removal, and 24/7 emergency storm-damage cleanup.
2. Do you serve the Columbia, SC and northeast Columbia area?
Yes! We proudly serve Columbia, northeast Columbia, Blythewood, Forest Acres, Irmo, Ridgeway, Eastover, and the surrounding Midlands communities.
3. Are you licensed and insured?
Absolutely. Our team is fully licensed and insured for your protection and peace of mind.
4. How many years of experience do you have?
We bring over 8 years of hands-on experience in professional tree care and safe tree removal.
5. How can I get a free estimate?
Just give us a call at 803-928-1530. We’ll schedule a free, no-obligation estimate to look at your property and discuss what you need.
6. What makes your company different from other tree service providers?
We’re a family-owned, family-friendly business that treats our customers like part of the family. We combine a personal touch with state-of-the-art equipment and reliable service you can trust.
7. Do you offer emergency tree removal?
Yes — we offer 24/7 emergency storm-damage service for fallen or dangerous trees that need immediate attention.
8. Can you inspect trees after a storm?
Yes, we offer post-storm tree inspections to check for structural damage, hanging limbs, or dangerous conditions.
9. Do you remove large or hazardous trees?
Yes. We specialize in large, complex, and hazardous tree removals, even in tight spaces or close to structures.
10. Do you handle cleanup after the job?
Absolutely. We clean up all limbs, branches, and debris so your property looks neat when we’re done.
11. Do you offer tree health consultations?
Yes — we provide free tree health consultations to help you understand the condition of your trees and what steps to take next.
12. Do you have a referral program?
We do! When you refer someone who hires us, you’ll receive a $100 referral discount as a thank-you.
13. What payment methods do you accept?
We accept cash, check, Visa, MasterCard, American Express, and Discover.
14. How do you ensure safety on the job?
Safety is our top priority. We use professional-grade equipment, proper rigging techniques, and thorough planning to protect your property and our crew.
15. How fast can you respond to an emergency?
Since we offer 24/7 emergency service, we respond as quickly as possible to remove fallen trees or eliminate dangerous situations.
16. Do you work with commercial properties?
Yes — we service both residential and commercial properties throughout the Columbia and Midlands areas.
17. Do you offer stump removal?
Stump removal or grinding can be discussed during your estimate. Many customers add this service to complete the job.
18. How do you safely remove trees near homes or power lines?
Our crew evaluates the site and removes the tree section-by-section using ropes, rigging, and precision cutting to keep surrounding structures safe.
19. Are your estimates really free?
Yes — our estimates are completely free. There’s no charge and no obligation.
20. Why should homeowners in northeast Columbia choose Kirby’s Tree Care?
We offer dependable service, experienced technicians, emergency availability, honest pricing, and the personal attention of a local family-owned business. We take pride in caring for your property as if it were our own.
